Rose-Marie Chaperon

Leadership Theories



Posted: Thursday, July 30, 2009

by Rose-Marie Chaperon
Chaperon Consulting, LLC

Situational Leadership:

Situational Leadership is that the best action of the leader depends on a range of situational factors. This style shows when a decision is needed, an effective leader does not just fall into a single preferred style, such as using transactional or transformational methods. Motivation and capability of followers are some of the factors that affect situational decisions. Which in turn, is affected by factors within the particular situation? The relationship between followers and the leader may be another factor that affects leader behavior as much as it does follower behavior. According to Blanchard, situational leadership styles are divided into four primary directive and supportive behaviors: (Blanchard, 2006)

High directive/low supportive leader is referred to as directing. The leader tells the subordinate what, how, when and where to do various tasks. - High directive/high supportive behavior is referred to as coaching. In this style the leader still provides a great deal of direction, but he/she also attempts to hear the employee's feelings about a decision as well as their ideas and suggestions. - High supportive/low directive leader behavior is called supporting. In this style the leader's role is to provide recognition and to actively listen and facilitate problem-solving/decision making on the part of the employee. - Low supportive/low directive leader behavior is labeled delegating. Employees are allowed greater autonomy because they have both the competence and confidence to do the task on their own" (Blanchard, 2006)

Participative Leadership Theory:



A participative leadership style is a style of leadership in which the leader involves subordinates in goal setting, problem solving, team building but at the same time the leader retains the final decision making authority should the group. A Participative leader seeks to involve other people in the decision making process rather than taking autocratic decisions. A participative leader also has the possibility of including subordinates, peers, superiors and other stakeholders when making decisions which enables everyone to learn and work in a cohesive group. In a participative leadership, often, however, it is within the managers' whim to give or deny control to his or her subordinates, most participative activity is within the immediate team. The question of how much influence others are given thus may vary on the manager's preferences and beliefs, and a whole spectrum of participation is possible (Blanchard, 2006)

Leadership means different things to different people. However, a generally accepted definition is that it "is a process that takes place in groups in which one member influences and controls the behavior of the other members toward a common goal." I am bias when it comes to comparing participative leadership theory and a situational leadership theory. As a manager, I have always believed in a participative style. A participative leader believes in the power of team work, they encourage group values while creating a health environment. Whereas, situational leadership is the basic premise that effective leadership requires, leadership flexibility since different situations require different leadership approaches and tactics. (Blanchard, 2006)

Rose-Marie Chaperon also works as a Director of Revenue Cycle for healthcare operations. Rose-Marie's experience is process improvement and redesigning patient access and patient financial services areas. Rose Marie is an exceptional A/R guru and has held many Business Office and Patient Financial Services positions throughout her twenty-year tenure in revenue cycle. She is a very proactive leader and the kind of person who can direct a group of people towards their goals. Rose Marie has experience with a variety of software systems and led three hospitals through a system conversion during her assignments there. Rose-Marie is a Certified Healthcare Access Manager (CHAM). Rose-Marie can be reached via e-mail: rosechaperon@hotmail.com or rchaperon@shenahaiti.org

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Top-level comments on this article: (1 total)
» left by JOMANA
from MALAYSIA 228 days 1 hour ago.
Its not a comment its a question participative leadership is theory or just style?
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